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Total Calls
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Avg Duration
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Booking Rate
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Avg Sentiment
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😤 Escalation Rate
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📈 Mood Improved
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🎯 Top Emotion
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💪 Bot Performance
📊 Call Volume
🎯 Call Outcomes
🧠 Emotion Distribution
📈 Mood Trajectory
🕐 Peak Hours
🌍 Languages
💪 Bot Sentiment Impact
📉 Average Emotion Arc
🔥 Emotion Heatmap (Hour × Emotion)
🔑 Top Complaint Keywords
📈 Conversion Funnel
📞 Recent Calls
| Time | Caller | Ext | Duration | Lang | Emotion | Sentiment | Mood | Intent | Outcome |
|---|